Frequently asked questions.
Everything vendors and property owners need to know about exclusivity, lead flow, and standards.
What does exclusivity mean?
Each community supports one primary vendor per category. Once approved, that slot is protected for your business.
How are territories defined?
Placements are tied to specific residential properties. Coverage is based on service area, resident demand, and vendor capacity.
What categories are accepted?
Home services, maintenance, and lifestyle categories that benefit from trusted resident referrals. Categories are evaluated case-by-case.
How much lead volume should we expect?
Volume varies by category and season. Most vendors see a steady lift in qualified inquiries within 60-90 days.
What are the vendor requirements?
Proof of business legitimacy, reviews or references, required licensing/insurance, and a commitment to resident-first service.
Can we cancel?
Yes. Placements are reviewed periodically and can be cancelled based on terms defined in your agreement.
What content guidelines apply?
Messaging must be clear, truthful, and resident-first. We help refine copy to match property standards.